Refund policy
1. 7-Day Return Policy
We offer a 7-day return window from the date of delivery. To be eligible for a return:
- The item must be unused, unworn, and in original condition
- All original tags and packaging must be intact
- Proof of purchase (order number or receipt) is required
Returns requested after 7 days of delivery will not be accepted.
2. No Refund Policy
We do not offer refunds under any circumstances.
Once a product is purchased, it is non-refundable.
However, in eligible cases, we may offer:
- Exchange for the same item, or
- Store credit (if applicable)
3. Sale Items (No Return / No Exchange)
All items purchased during sale, discount, or promotional offers are:
- Final sale
- Not eligible for return, exchange, or refund
4. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 24–48 hours of delivery with:
- Your order number
- Clear photos of the issue
We will review and offer a replacement if applicably